There may be several issues that cause the mouse not to work properly with Microsoft Windows. This document contains solutions that may help. You can use your keyboard to navigate in Windows or connect a different mouse that does work to access areas of Windows mentioned on this page. See: How to navigate Windows using a keyboard. If you are having trouble with a touchpad mouse on a laptop see: Why is my laptop mouse touchpad not working? When a computer freezesthe first sign is usually that the mouse has stopped responding.
If your mouse pointer has suddenly stopped responding, follow these steps to determine if your computer is completely frozen. Make sure the computer is not frozen by pressing the Num Lock key on the keyboard. If this indicator does not change, your computer is frozen; meaning all hardware on the computer including the mouse will not work. Reboot the computer to resolve this issue. If you don't have an indicator light, proceed to the next part of this section. This action should bring up a blue Windows options screen.
You may leave this menu by pressing the Esc key. If you are not taken to the blue screen within a few seconds, your computer is frozen. Reboot your machine to resolve this issue. If any new hardware was recently installed on the computer, remove it to help verify the new hardware is not causing a conflict with your existing mouse.
If the mouse has worked properly in the past i. If the computer's keyboard is working, you can shut down Windows properly by pressing the Windows keyand then using the arrow keys to move to the shut down option on the Start menu. Boot into Windows Safe Mode. If the mouse is working in Safe Mode, there is likely a driver or software conflict.The Magic Mouse and Magic Mouse 2 have a slide switch on the bottom of the device. Slide the switch to turn on the device. On the Magic Mouse 2, green coloring is visible beneath the switch.
Slide the switch to turn on the device green coloring becomes visible. Press the button and you see a green LED on the top of the device, near the button. When you turn these devices on, they appear as Connected in the Bluetooth section of System Preferences and in the Bluetooth menu in your menu bar. If a device doesn't appear there, make sure it's charged or replace it batteries, and make sure it's been paired with your Mac. Then select Bluetooth and make sure that Bluetooth is turned on.
Refer to the table below for more information on determining the Bluetooth status. If the Bluetooth icon doesn't appear, or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and then try to turn Bluetooth on again.
For the fastest battery charging performance, be sure your device is switched on when connected to the Lightning to USB Cable.
To check the battery level of these devices, click the Bluetooth icon in your Mac's menu bar, then select your device by name. If the battery level of any device is low, recharge the device. If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on.
If tracking issues occur, try these options:. Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.
If you enable the Mouse Keys feature, many keys might not respond as you expect. Here's how to turn off Mouse Keys:. If your Apple wireless mouse, keyboard, or trackpad isn't working with your Mac as expected Try these steps to fix issues with your Apple wireless mouse, keyboard, or trackpad.
Your device isn't recognized by your Mac Your mouse, keyboard, or trackpad intermittently stops responding Your mouse doesn't scroll up or down or side to side Your mouse or trackpad doesn't track as expected Your keyboard has one or more keys that don't respond. Your device isn't recognized by your Mac Follow these steps if your mouse, keyboard, or trackpad isn't recognized by your Mac.
Make sure that your wireless mouse, keyboard, or trackpad is turned on The Magic Mouse and Magic Mouse 2 have a slide switch on the bottom of the device. Bluetooth turned on and at least one wireless device is connected.
When this icon flashes, at least one wireless device has a low battery. Bluetooth is off. Bluetooth is offline or unavailable. Restart your Mac. Turn the device off and on If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on.We recently announced compatibility for a wide selection of our peripherals with the Xbox One as an Xbox licensed hardware partner.
Bringing the same high-performance gaming experience that you enjoy on your PC to the Xbox One. While you can simply plug and play your mouse and keyboard into your Xbox One, we recommend configuring your peripherals on a PC with our iCUE software. In games that recently added mouse and keyboard support, you may experience some input latency as the developers fine-tune peripheral support, so the below steps will help ensure the best gaming experience. Install iCUE from corsair. Note: This is recommended especially for mice to reduce visible lag in certain games.
Troubleshoot problems with your Microsoft mouse or keyboard
Connecting a set of wired peripherals to the Xbox One is simple. Ensure that both peripherals are in 2. For more information, check out our blog on getting the best wireless performance. Going wireless allows for more flexibility, letting you clear your desk of unnecessary cable clutter, or allowing you to take advantage of our K63 Wireless gaming lapboard accessory. For more information, please make sure to check out our detailed compatibility list.
Happy gaming! Google Chrome. Mozilla Firefox. By Chris Stolze, on November 20, Getting Started While you can simply plug and play your mouse and keyboard into your Xbox One, we recommend configuring your peripherals on a PC with our iCUE software.
Go to the settings panel and click the device you wish to modify for Xbox One 3. Going Wired Connecting a set of wired peripherals to the Xbox One is simple.
Game On! Tags: compatibility headset icue keyboard lapboard mouse setup wireless xbox xbox one. Website optional. Facebook Newsfeed.
SLIPSTREAM WIRELESS TECHNOLOGY
Also is it because of the led light from my mouse? Hi, I removed your duplicate posts. This is a small forum and we read everything. Have you tried updating to this firmware? It has the latest hardware compatibility which brings support to many more devices that weren't supported with earlier firmware versions. Yeah I got the xim4 like 2 weeks ago. I update the firmware two weeks ago as well. So I don't think there were any updates since then. Its common to accidentally update to an older build, the flash tool could falsely say that you are up to date when you are not.
Yes, open XIM4 Manager, click menu near the top right, then click about. If the firmware version ends in then you are up to date, if it doesn't then you may have updated with an old build.
Yes mine ended with a The full number was 4. This means it's outdated right? Then I do factory reset? Or update firmware.
How do i update it. If i do Update firmwarwe it says its alrady updated with Please help me. I have no idea how to update it because it keeps saying its up to date. Thanks for taking the time to check that. The flash tool doesn't do an online check, it only looks at the version of the flash tool and the current installed firmware version.We'll describe three connection types for keyboards and mice.
Skip to main content. Select Product Version. All Products. Bluetooth keyboards and mice use a built-in Bluetooth connection on your PC.
This connection type typically requires no additional accessory or dongle. Using any connection. Show all. Update your PC. Mouse or keyboard is not responsive, shows a blinking red light, or no light. Special keys on the keyboard aren't functioning. Keyboard volume controls aren't working.
The scroll wheel on my mouse isn't working as I expect. Using Bluetooth connection. Make sure your mouse or keyboard is paired with your PC. The pairing light flashes three times, then turns off. Why there is a delay before a Bluetooth mouse responds after it has been inactive. Bluetooth disconnection issue. Using either a wired connection or a wireless USB dongle. Check or replace the batteries. Optimize the wireless signal. Related topics.
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We will get through this together. This wikiHow teaches you how to connect a wireless mouse to your computer. There are two types of wireless mouse: Bluetooth, which connects directly to your computer's Bluetooth receiver, and RF wireless, which connects to a receiver that you plug into your computer. Enable Bluetooth on your computer. Turn on the mouse. Put the mouse into pairing mode. Click Pair on the computer. Did this summary help you? Yes No. Log in Facebook Loading Google Loading Civic Loading No account yet?
Co-authored by Spike Baron Updated: January 29, This article was co-authored by Spike Baron.
With over 25 years of working experience in the tech industry, Spike specializes in PC and Mac computer repair, used computer sales, virus removal, data recovery, and hardware and software upgrades.
Connecting a Bluetooth Mouse on Windows Connecting a Bluetooth Mouse on Mac. Connecting a Bluetooth Mouse on Chromebook. Connecting a Bluetooth Mouse on Windows 7.
Show 2 more Show less Tips and Warnings. Related Articles. Article Summary.Today, almost all wired and wireless mice use USB as the interface to the computer. If your mouse is wireless, it can be communicating over BluetoothRF radio frequencyor IR infrared. To proceed, select your connection type from the list below and follow the instructions. If you want to disconnect a mouse from a computer, do the opposite of the steps provided on this page.
A cordless mouse has a small receiver that communicates with the mouse. The receiver connects to the computer via a USB port. If the mouse you want to change how any special buttons work, additional software may need to be installed. If the mouse is not functioning, see our mouse troubleshooting section.
If you are using a USB port hubconnect the mouse cable to that. After the mouse is connected, the computer should automatically install the drivers and provide basic functionality.
A Bluetooth mouse connects to a computer wirelessly using a Bluetooth signal. The computer must have built-in Bluetooth or have a Bluetooth adapter connected to it. If the Bluetooth utility does not detect the Bluetooth mouse, check the bottom of the mouse or inside the battery compartment for a small button. If found, press the button, as it may be required for the mouse to be discoverable by the computer.
If your Apple wireless mouse, keyboard, or trackpad isn't working with your Mac as expected
If no button is found and the mouse came with a software installation disc, install the mouse software on the computer. After installing, check the Bluetooth utility to see if it detects the Bluetooth mouse. Connect the mouse to the serial port on the back of the computer. If you have more than one serial port on the computer, we recommend connecting the mouse to the first port.
Today, most computers no longer have serial ports. Most serial mice are specialized, so to use one, you need to install the software included with the mouse, or from the mouse manufacturer's website.